Q: Do I have to pay a deductible even though it was the other driver's fault?
A: Most likely NOT but you should verify this with your insurance company's claims representative.
Q: What if your body shop wrote an appraisal that was greater than the one the insurance company wrote? Will I have to pay the difference?
A: No need to worry! We utilize a computerized estimating system that is the same as what insurance companies use. They often miss concealed damage. As long as we can support our findings, they will pay the difference. We have NEVER charged a customer for the difference. We work it out with the insurance company 100% of the time.
Q: How is substitute transportation or a rental car handled?
A: We have a fleet of brand new Nissan rental cars on site for your convenience. We can bill your insurance company directly, saving you time and money.
Q: Do I need to make an appointment for an appraisal? Is there a charge for an appraisal?
A: No appointment is necessary. Appraisals are always free at Milford Nissan Collision Center.
Q: If I have an appraisal done elsewhere, can you use their appraisal and perform the work?
A: Yes, as long as the appraisal was prepared using a professional computerized estimating system.
Q: Will I have to deal with my insurance company if additional damage is discovered during the repair process?
A: We will handle that for you. No need worry. That's our job!
Q: What if I just picked my car up at your body shop and someone scratched it in a parking lot?
A: We will touch up minor scratches on your vehicle for as long as you own it. That's a Milford Nissan Collision Center exclusive.
A: Most likely NOT but you should verify this with your insurance company's claims representative.
Q: What if your body shop wrote an appraisal that was greater than the one the insurance company wrote? Will I have to pay the difference?
A: No need to worry! We utilize a computerized estimating system that is the same as what insurance companies use. They often miss concealed damage. As long as we can support our findings, they will pay the difference. We have NEVER charged a customer for the difference. We work it out with the insurance company 100% of the time.
Q: How is substitute transportation or a rental car handled?
A: We have a fleet of brand new Nissan rental cars on site for your convenience. We can bill your insurance company directly, saving you time and money.
Q: Do I need to make an appointment for an appraisal? Is there a charge for an appraisal?
A: No appointment is necessary. Appraisals are always free at Milford Nissan Collision Center.
Q: If I have an appraisal done elsewhere, can you use their appraisal and perform the work?
A: Yes, as long as the appraisal was prepared using a professional computerized estimating system.
Q: Will I have to deal with my insurance company if additional damage is discovered during the repair process?
A: We will handle that for you. No need worry. That's our job!
Q: What if I just picked my car up at your body shop and someone scratched it in a parking lot?
A: We will touch up minor scratches on your vehicle for as long as you own it. That's a Milford Nissan Collision Center exclusive.
Milford Nissan Collision Center
233 East Main St. (Rte. 16), Milford, MA 01757
Direct - 508-473-8350
Fax - 508-473-7393
Direct - 508-473-8350
Fax - 508-473-7393